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News and Microforms Reference Desk Blog

This is a public web space for News and Microforms Library staff and faculty to share reference and operational information, post answers to recurring questions, explanations of class assignments, and other information to help with the News and Microforms Reference/Service Desk

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Tuesday, 29 May 2007
New Handout in Drawer: Printing from Press Display

To all:  We now have a new handout for PressDisply that gives an example of how to print whole articles from Press Display.

We will find a place to link to it from the News and Microforms Library home page, but until then, if you have any questions, please provide them with a copy from the drawer.

 

Please reply to the post so I know you've read it.

 

Debora

posted by: newsmicro at 17:42 | link | comments (6) |
troubleshooting, policy and service, reference inquiries

Tuesday, 22 May 2007
Latest stack information

To all:  Be aware that two stack levels are now closed.  The CAT should reflect this information, but it is important to realize you must direct users who need materials on these levels to the Lending Services Desk.  The materials will be retrieved for them.
Please Comment on this posting so we can see you are reading the BLOG regularly.  Thanks.  Debora
LATEST UPDATE
Levels B and BA are now closed to users and staff, and signs have been installed at all entrances/exits to these levels.  We hope to have CAT records for materials on these levels updated shortly.  Please direct users requesting materials on B and BA to the Lending Services desk.

Chris


Chris Holobar
W102 Pattee Library
Penn State University
University Park, PA  16802
(814) 865-1886
holobar@psu.edu

posted by: newsmicro at 16:14 | link | comments (4) |
library news and information

Wednesday, 16 May 2007
Some things to be aware: Pattee Stacks closed this summer

Since we  refer many patrons to collections in the Stacks the second posting about sprinkler construction may affect whether patrons can get into the Pattee Stacks throughout the summer.  If you're unsure what stack level is closed.  Please consult with staff or check for news/announcements on the Libraries home page. 

Please COMMENT so tha I will know you have read this message.  Thanks.  Debora


The CAT down:  5/17-5/18-2007

The Libraries' CAT will be unavailable, 5/17-18/2007 for a system upgrade, 5:00 p.m. Thursday, May 17 through 8:00 a.m. Friday, May 18. All CAT services will be unavailable during this time. Service will be restored earlier if the installation goes smoothly. We apologize for any inconvenience.

Access to Pattee Library Stacks Disrupted Due to Construction beginning 5/21/2007
 
University Park, PA- Beginning the week of May 21, 2007 and continuing throughout the summer, access will be disrupted to the Pattee Library central stacks due to the installation of a sprinkler system. Each stack level will be closed for approximately three weeks as work progresses floor by floor. There will be no public access to collections and carrels on closed levels, during these periods.

Library users are encouraged to use the I WANT IT feature in The CAT, the online catalog, for the duration of the project. Pattee Library staff, will retrieve materials on a two-hour rotation. Materials requested will be retrieved and held for pick-up at either Pattee Lending Services Desk or another location selected from the menu of options. You will receive an e-mail notice when the item is available for pick-up at your chosen location. University Park locations other than the Pattee Lending Services desk will receive materials within 24-48 hours of the request.


Throughout the project, stacks availability will be updated at "News and Alerts" http://www.libraries.psu.edu/ and in individual entries in The Cat. Signs will also be posted in the library. Users and especially carrel holders are urged to regularly check these information sites.

For questions, contact Lending Services at 865-5429 or by email to lendingsvcs@psulias.psu.edu
editor's contact: Catherine Grigor, manager  of Public Relations and Marketing, University Libraries, cqg3@psu.edu, 814-863-4240.

Please don't hesitate to contact me directly if you experience any problems with this construction/installation of sprinkler systems in the Pattee Stacks this summer. However, be aware I will e in and out of my office between conferences and some research time this summer. 

If you are teaching students during either session or working with graduate students this summer, please alert them as well.

Many of you may already use the I WANT IT button/link in The CAT.  If not, let me know and I will be glad to walk you through the steps.  It does require a current library account (in good standing).  So be sure to update your MY LIBRARY ACCOUNT information regularly. Available on the Libraries' Home Page
http://www.libraries.psu.edu

Best.  Debora

posted by: newsmicro at 17:18 | link | comments (5) |
library news and information

Tuesday, 15 May 2007
Printed Newspaper Feedback

Hi staff,

As many of you are aware, we have begun printing some of our international newspaper titles in the News and Microforms Library workroom on a color printer.  There are some differences between this version of the newspaper and a traditional newspaper:

Given the obvious differences between these new printed versions and the traditional newspapers, we would like to know what our patrons think about the change.  So, if you receive any comments about these newspapers while you are at the reference desk, please use the 'Comment' link in this post to record those comments.  You will be able to access this post easily by using the 'printed newspaper feedback' link under the 'Archives' section in the navigation bar on the left side of this page.  Click on the 'Comments' link and enter the patron's comment.

Helpful information would include date that the comment was received, name and status (faculty, graduate or undergraduate student, staff, etc.) of the person offering the comment--if they're willing to give it, the title of the newspaper they're commenting on (if applicable), and most importantly, the comment itself (what they like or don't like, do they have a request for another title, whether or not they notice something is missing from a newspaper that they normally read, etc.).

In addition, there will be comment forms at shelf locations around the room for them to use as well, but as some people are in a hurry, they may just wish to tell you what they think.  If all they want to do is to tell you their comment and leave, that's fine.  Just record that in the 'Comments.'

Thank you for your assistance in this process.

Lisa

posted by: newsmicro at 16:44 | link | comments (4) |
printed newspaper feedback, staff assignments

Tuesday, 08 May 2007
Printing to 11 x 17 Paper

Today a patron came in looking to print onto 11 by 17 paper. This cannot be done with the printers in the NML. However, for future reference, Lisa found a number of  the places on campus with printers that will print to 11 x 17.

FINDLAY 6
PATTERSON 302 - C
PATTERSON 401 - C
POLLOCK 201
WARING 107
WARING 108

posted by: newsmicro at 21:40 | link | comments (1) |
policy and service

Monday, 07 May 2007
Location of Department Copy Card

The department copy card is now in the first cabinet as you enter the larger workroom, in the top drawer, first folder on the left.

Peggy

posted by: newsmicro at 00:13 | link | comments (1) |
policy and service

Saturday, 05 May 2007
Film Viewing Room Update

This is just a reminder to make sure the Film Viewing Room door is locked at all times the room is not in use.  To help with monitoring the condition of the room after group use and to ensure the room is properly locked after use, Sandy came up with an excellent idea for our room procedures.

When the group rep returns the key bag to the desk, accept the bag, but after he/she leaves and BEFORE you discharge the key, check out the condition of the room and make sure the door is in the locked position.  The door doesn't automatically lock; you have to turn the key to lock it.  Then, return to the desk and discharge the key.

It is not necessary to discharge the key immediately, so if the desk is busy, just put the bag aside for a few minutes and check out the Film Viewing Room the next time you have a break from desk activity.  Do make sure you discharge the key before the end of your shift. 

If you encounter any problems doing things in this order, just let me know.  Let's try this out for a while and see how it works.  Thanks for your cooperation on this. 

Peggy

posted by: newsmicro at 14:55 | link | comments (2) |